Privacy Policy

Introduction

Learnstar is a product of Learnstar PVT LTD. Our Privacy Policy explains what data we collect and details how we collect, use, and disclose data (personal and non-personal) from and about you when you access or use our online and/or mobile websites, applications, services, and software (collectively, our “Platform”).

By using our services, you understand that you are agreeing to the terms stated in this privacy policy and have entered into an agreement with Learnstar PVT LTD.

Information We Collect

Across our platform, we collect information:

• Through your activity on our sites — including information from your device, actions taken on the sites, and searches you run. We may also use cookies and web beacons when you use our site.
• You choose to provide when you sign up on our platforms — these include personal data such as name, email, phone number, and location data.
• When you use our content, such as courses you take and other learning data.
• When you make use of third-party sites for payments — such as credit card information and billing address.

What We Use Your Data For

We use your data to:

• Provide our services by creating your account, communicating with you, and analysing how people use our services.
• Process your requests and orders for our content, specific services, information, or features.
• Keep you updated about your progress in courses and related content, rewards programmes, new services, new features, promotions, newsletters, and other available instructor-created content.
• Provide support by responding to your questions and concerns.
• Keep you up to date on our services by sending messages and notifications about changes to our service and updates to our agreements.
• Manage your account, account preferences, and personalise your experience.
• Ask for feedback to help us make our services better.
• Track and analyse trends, traffic, and other relevant data.

Your Rights

You have a right to request access to your personal information and to request that your personal information be corrected or updated. You can also request that your account be deleted by deleting your account on our platform and selecting the “Delete my personal information” checkbox.

Security

While we seek to use reasonable security measures to help protect against the loss, misuse, theft, and unauthorised access of the personal data under our control, no method of transmission over the internet, or method of electronic storage, is 100% secure.

Sharing of Information with Third Parties

• In certain instances, we may share information with third parties. We are not responsible for how third parties use that information.
• To help us provide our services to you, we might release your information to third parties. Their access to your personal data would be restricted to delivering their services to us.
• We may share your personal data with content providers and other business partners.
• We will share your personal data when required to do so by law or government authorities — including in response to subpoenas, court orders, or other legal processes.
• In the event of a sale, merger, or other reorganisation of the business, we may disclose and/or transfer your personal information to an acquirer, assignee, or other successor entity.

We reserve the right to make changes to this privacy policy. By using our platforms after such changes have been made, you agree to be bound by the revised terms.

Cookies

We use cookies (small text files placed on computers and mobile devices) to store certain data and information whenever you use the platform. This enables us to recognise you, customise your experience, and prevent fraud.

Retention of Personal Information

We will retain your personal information for as long as is required by law.

Updates & Contact

When we make a material change to this policy, we'll notify you via email, in-product notice, or another mechanism required by law. Changes become effective the day they are posted. As permitted by applicable law, your continued use of the platform after the effective date of any change constitutes acceptance of the revised Privacy Policy.